Relationships are at the forefront of everything Lynn Leandro does. For more than 20 years, she has been building them at Massachusetts MENTOR, which she joined in 1996 as a direct support professional. Lynn continued to grow her career with a person-centered approach to care as a clinical coordinator, and now program director of Massachusetts MENTOR’s Taunton program serving adults with intellectual and developmental disabilities.
“Lynn loves people, works hard, and always tries to lift the spirits of those around her,” said Jen Fuglestad, state director at Massachusetts MENTOR and Lynn’s nominator. “I have seen her resolve conflicts and handle other difficult situations with remarkable patience and admirable tact.”
Lynn continues to amaze her colleagues with her knowledge of the people she supports, and her ability to gain their trust and build and maintain positive relationships with the individuals she serves, community partners and staff. The Taunton program serves 130 adults with intellectual and developmental disabilities, mainly through the Host Home model, and Lynn can talk in detail about each one. Her actions speak to that immense knowledge. As a program director, Lynn oversees day-to-day operations, but she still finds time to meet and provide support to individuals in the program, some she has known for more than two decades.