Recently, South Carolina MENTOR, a partner organization of The MENTOR Network, received a three-year accreditation—the highest accreditation possible—from the Commission on Accreditation of Rehabilitation Facilities (CARF) for its seven Therapeutic Foster Care (TFC) programs throughout the state.
South Carolina MENTOR’s TFC programs match children and adolescents who face complex challenges, including those who have experienced trauma, with dedicated foster parents who it calls “Mentors.” With the help of South Carolina MENTOR staff, Mentors provide individualized supports to help youth lead healthy, stable lives in the community.
According to CARF, South Carolina MENTOR’s “leadership and staff members demonstrate a commitment to improving the lives of the persons served through person centered services.” One excerpt from the report reads:
“A person-centered philosophy is a deeply held value, and it is evident throughout the organization… Children trust their clinicians and appreciate the opportunity to set goals with help as needed. One child shared that she did not know it was possible to meet the goals she has accomplished. Children served by the Mentors feel supported and loved.”
CARF is an international, independent accreditor of health and human services. Accreditation from the organization demonstrates that a service provider is committed to providing high quality supports and services to the individuals it serves. The three-year accreditation, the longest awarded by CARF, certifies that the program “is designed and operated to benefit the persons served,” and that “the organization demonstrates quality improvement from any previous periods of CARF accreditation.” This is the second three-year accreditation South Carolina MENTOR’s TFC programs have received.
In addition, South Carolina MENTOR recently conducted its annual satisfaction survey among state case managers, in which case managers from stage agencies with whom the organization works are asked for their feedback about the TFC programs. Of case managers who responded:
- 100% say South Carolina MENTOR treats individuals with dignity and respect.
- 100% agree that South Carolina MENTOR supports people in exercising their rights.
- 96% are satisfied with the services provided.
- 96% believe South Carolina MENTOR provides excellent customer service.
According to Bill Allen, Senior Vice President of Operations for The MENTOR Network, the three-year CARF accreditation and the high level of satisfaction among case managers reflect the organization’s commitment to continuously improving its quality of care.
“As a partner of The MENTOR Network, South Carolina MENTOR draws on a national network of support in providing high quality services to the youth we serve,” said Allen. “Our dedication to helping children heal, grow, and learn is demonstrated by everyone involved with our Therapeutic Foster Care programs—leadership, staff members, and Mentors. We are pleased that CARF has recognized the high quality of these programs and our dedication to providing nurturing homes for children in need.”